Testimonials

Mia and Jennifer were an absolute joy to work with. They listened carefully to what I was looking for and guided me with such kindness and expertise. The process can feel overwhelming, but they knew exactly how to make it easy and enjoyable. When I found my dress, they made that moment feel really special—it’s a memory I’ll carry with me forever. I also loved their gown selection; they offered a beautiful mix of styles that felt sophisticated and timeless.

Another great thing is that they had an on-site seamstress. She was clearly an expert and took meticulous care to make sure my gown fit perfectly and that the bustle complemented the style of my dress.

Because of this incredible team, I felt confident and truly radiant on my wedding day. If you’re looking for a space where you can feel supported, celebrated, and at ease, I wholeheartedly recommend Brides by the Falls!   

Alyssa A.

I cannot say enough wonderful things about Brides by the Falls. From the moment I walked in, the team made me feel so cared for, comfortable, and never rushed, which really set them apart from other bridal boutiques I visited.

Lana T.

I cannot say enough wonderful things about my experience at Brides by the Falls in Chagrin Falls, Ohio! From the moment I walked through the door, I knew I was somewhere truly special.

Jennifer Esposito is an absolute gem. Her attention to detail is unmatched — she listened to every word I said, picked up on things I didn’t even know I wanted, and curated a selection of gowns that left me speechless. She never made me feel rushed or overwhelmed. Instead, she patiently walked me through option after option until we found ‘The One’.

And the selection! I had no idea a boutique could offer such a breathtaking variety of styles. Whether you’re looking for classic, modern, bohemian, or something completely unique — Jennifer has it. My dress was absolutely stunning — a style I never would have found anywhere else. It was beautiful, distinctive, and felt like it was made just for me.

The fitting process was completely painless and stress-free. Jennifer handled every detail with such precision and care that I felt completely confident walking into my wedding day.And when I finally walked down that aisle toward my husband — the look on his face said everything. He was completely speechless, and honestly, so was I.

Thank you, Jennifer and the entire team at Brides by the Falls. You made my dream wedding a reality! 💍👰

Lauren B.

I had such a wonderful experience at Brides By The Falls from the moment we walked in. The staff made me feel so comfortable and listened to my wedding vision. They helped me stay within my budget and did not push me to look at things outside the limit I gave them, The selection is the best in the city. I saw styles here that I did not see anywhere else.

Everyone was so patient and kind. At other boutiques I felt rushed and overwhelmed. I never felt rushed or pressured. I felt like they really cared about how I felt .If you are looking for a bridal shop that cares about their brides and has an amazing selection Brides By The Falls is your boutique. I am so happy I found my dress here!

Jamy E.

Returned for the next life event-a wedding! Again amazing selection and service. My mother of the bride dress was just stunning! I loved everything about it and received so many compliments. Thank you again for a beautiful dress and amazing experience!
If you are looking for a Bridal Store that provides excellent customer service and beautiful gowns this is the place to go! We had an amazing experience! Jennifer was thoughtful, experienced and made our trip from the far west side so worth it. To see my daughter’s smile in her dress was priceless. Thank you for providing such individualized attention to her and all the details!

Lisa M.

Had a great experience at this absolutely beautiful bridal shop! Mia was the best bridal consultant! She quickly picked up on my preferences and taste and pulled some amazing dresses for me to try. She was extremely understanding and supportive throughout my appointment. The shop was so bright and clean and a great atmosphere! They also had the newest styles of many major/popular designers. Definitely recommend!

Rachel M.

Cannot recommend Brides By the Falls enough. Their team is so kind and they had the best dress selection. From the time I picked my dress through their in house alteration service they were on top of every details. I cannot recommend their in house seamstress enough. She is truly a master at her craft and worked very hard to perfect every detail. They are an amazing place to shop for your dream dress.

Morgan M.

I had the BEST experience at Brides by the Falls. I worked with Mia, and she exceeded all my expectations. She was knowledgeable, thoughtful, and truly listened to exactly what I wanted in a dress. She pulled a dress I wouldn’t have picked for myself and I fell in love. Being a VERY indecisive person, I continued trying on dresses and found a second I absolutely loved. At the end of the appointment I left feeling like I could pick either dress and truly be happy with my choice. I went back with a friend the following week and Mia had the two dresses pulled and was ready to try on others if I wanted. I left with MY dress and couldn’t be happier. Being a plus size bride, I was very worried about selection and options, and there was a great selection of larger sample dresses. I would highly recommend Brides by the Falls to any bride. Thank you Mia and Jennifer!

Paige P.

All the stylists were so helpful and willing to problem solve what I needed whether that be taking the top of a dress and putting it on the bottom of another or just adding sleeves to a dress. Everyone was very helpful and I never felt rushed. Definitely recommend shopping here for your wedding dress. The owner is literally the sweetest (along with her amazing team of stylists) !

Gabrielle A.

I had the best experience at Brides By the Falls. Having already visited other bridal stores, I was beginning to loose hope that I would find "The Dress." The selection at the store was amazing and I ended the perfect dress for me that not only I loved but also my mom loved. The staff was extremely nice, patient, and knowledgeable about the dress materials, from the type of silk to the type of thread used. I had the best experience and am so happy I decided to book an appt with them.

Leah F.

My daughter and I had an appointment yesterday at Brides By The Falls. The staff was incredible, special shout-out to Mia! As my daughter tried on a variety of dresses, Mia listened and skillfully chose dresses based on my daughter’s feedback until the perfect dress was found. I would highly recommend this boutique to anyone looking for their perfect wedding dress!!

Lisa L.

I bought my wedding dress here & everyone was so kind and helpful throughout the entire process! I always dreamed of having sleeves, but I found a strapless dress that I loved. So they helped me find a beautiful pair of sleeves and Amber even sewed them on for me! Truly created the dress of my dreams. Not to mention the most gorgeous cathedral veil as well. Highly recommend!! Thank you!!

Sofia P.

I went wedding dress shopping at Bride by the Falls after failing to find a dress at a couple different stores in Los Angeles (current location). My aunt, who lives in Cleveland, took me here and within an hour we found the dress! I have to say I am pleasantly shocked that I found my dress here Cleveland, OH, but honestly, I wouldn't have it any other way.

 

Bride by the Falls ordered my dress immediately, and communicated well with the designer Enaura. It was going to take roughly ~8 months to make my dress, which is hand beaded. Brides by the Falls was able to pull in the delivery by about a month so I could pick it up in time for fittings back in Los Angeles. What a gorgeous dress! Thank you so much Brides by the Falls for helping find my special dress! <3

Hannah O.

I went to the sample sale and found my dress! As my fittings got closer I had lost a good amount of weight. My matron of honor told me to make an appointment to make sure the dress still fit ok, this was in March. Mia told me not to loose any more weight or they may not be able to alter it. Well, the owner, Jessica must have overheard and saw. Fast forward to the day of my first fitting. I get a call from Jessica asking if we can push the appointment back a little bit so she could be there. It was then that I knew my dress wouldn't work out. I go to my appointment with my matron of honor and an open mind. I put my dress on and walked out and it was just not what I fell in love with. I wanted to burst into tears. Jennifer and Mia were absolutely on it and offered for me to look around at other dresses. It takes me forever to make a decision so I told them they can grab three or four dresses and I will see If I like any. Well the first dress I tried on was THE ONE. Jennifer was beyond generous and Mia was so quick to help fix this problem I barely had time to be upset. I cannot say enough good things about this bridal boutique. I highly recommend!

Kelley H.

"Jennifer and her team were nothing short of amazing in helping me find my dream dress! From their patience to their passion for their brides, they made this experience so special. Brides By The Falls puts the bride first and will go the extra mile to ensure your dress is truly perfect. I could not have found a better bridal boutique and would recommend this shop to any bride!!"

Brittany A.

"Brides By the Falls is hands down world class customer service. Jennifer, and her team make you feel right at home. They also listen to you, and help guide you when making suggestions.The dresses are exquisite I Love being in the shop! I ended up even getting two dresses. When it comes to bridesmaids they are a cut above the rest! Beautiful dresses, and they make it an absolute breeze for my large 17 person bridal party! You will not be sorry going with Brides by the Falls"

Dana S.

"These ladies are absolutely amazing!!! They go above and BEYOND to make your day special! I cannot thank everyone who works at Brides By the Falls enough for helping me feel amazing and beautiful on my big day!!"

Brooke S.

"I was terrified of going dress shopping but Brides by the Falls was such a relaxing, stress free environment. I told Jennifer what my budget was and she helped me find my dream dress. I felt like my dress was made for me. If you’re looking for a personal intimate experience where you feel like the staff has your best interest and wants you to find the right dress than look no further. I will be highly recommending Brides by the Falls to everyone!"

Courtney A.

"I cannot say enough amazing things about Brides by the Falls! As every covid bride and grooms knows, planning a wedding in 2020 is anything but easy. But one of the few parts of the planning that I thoroughly enjoyed was my wedding gown shopping! From start to finish, Jennifer was so kind, welcoming, helpful, and truly made the shopping experience, and all of my fittings, so much fun. Her entire team is just beyond wonderful! If you're overwhelmed with how many bridal salons there are and don't know where to begin, save yourself stress and time - go to Brides by the Falls and find your dream dress!! They have a gorgeous selection of gowns and will help you find a dress that is 100% you. Brides by the Falls is truly the best of the best!"

Julia D.